IT Operational Management is one of the toughest positions to fulfil (in my opinion) – it’s also one of the most challenging environments within which to effectively apply changes that result in improvements. You’re always in the middle of support issues, usually all hours of the day. You have to deal with constant escalations: stakeholders

We all have them. Ideas, right? How many times have you thought of something… and then sometime later you see it happen? Someone else has done it. Someone has re-invented or improved something that you’ve already thought about. It’s what drives us to buy new products. If we had to compare a new car to

Because we are inundated by the many negatives related to this pandemic daily, I decided to rather highlight some positive experiences… So, if you were looking for more politics or more negativity, you’ll be sure to find it – but you can close this page now.  For those who are open to some positive news: the below is by

By Emile Biagio, Sintrex CTO In these challenging times, it is interesting watching the politics evolve. A couple of months ago USA and China were big buddies – and now look at them… flinging mud at each other regarding the origin of COVID-19. It reminds me of us IT geeks when systems or applications start

By Emile Biagio, Sintrex CTO If you have a look at the average global statistics, as cited on Worldometer, 5% of those who contract COVID-19 will die. In South Africa’s context, that is about 3 million people (assuming everyone gets infected). The probability of that being you in SA is probably very low… But it is an average.

Dear Client, In light of the COVID-19 virus recently being declared a pandemic by the World Health Organization (WHO) and the declaration by the South African President, Cyril Ramaphosa, of a national state of emergency from 15th March 2020 – Sintrex has deemed it necessary to convey its policy towards ‘social distancing’ to its current

For the official launch of our newly upgraded Sintrex premises, we rolled out the red carpet, invited our most valued clientele, arranged a celebrity guest speaker and put our best foot forward. The day started off with breakfast canapés and a few introductions to ensure that everybody was comfortable with each other before our opening

25 February 2020 Sintrex recently hosted a coaching company to enlighten our staff on their personality types and behavior patterns… One of those really cool HR session where you learn a lot about yourself and your colleagues. I arrived at the office about 15 minutes before the session started and checked in with the facilitator

17 February 2020 Monitoring systems that statistically indicate that things are bad, implies that certain actions must be taken to rectify. “But you’re telling me what my users are already telling me” is NOT the desired response. Yes, monitoring systems will measure your users’ experience and provide you with factual proof that the user experience

13 December 2019 An IT infrastructure is the central nervous system of a business. It allows the company to function, ensures that operations are smooth and seamless, and ensures that the productivity companies require, remain constant and available for successful trading. “We all know how important it is to ensure that business-critical applications are constantly