February 5, 2020

System Administrator_Jan2020-an-hk

by Tania du Plooy in

Date listed

22 January 2020

Applications close

20 February 2020


Remuneration package

Negotiable according to skill level



Services Team


Cape Town (Bellville)

1.   Introduction

Sintrex is passionate about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services that create reliable, robust and user friendly solutions. Through a culture of excellence, partnership and fun, Sintrex attracts and empowers staff with an inspirational work experience, world class software and globally renowned suppliers and partners to deliver services and solutions to their clients, helping to secure and enhance their IT reputations.

The successful candidate will be part of a team in a highly pressured environment. We encourage our team members to take ownership of their responsibilities.

Candidates who do not thrive under pressure and who are not inherently dedicated to being the best they can be through a self-learning attitude do not enjoy our environment. 

2.   Overview

The System Administrator reports directly to the Operations Manager.

This is a very technical role and employees in this role have a broad understanding of our products and other IT technologies both hardware and software. Their main focus is the procurement, maintenance and installing all Sintrex Internal infrastructure. System administrators also work closely with internal staff in order to support and ensure system uptime.

3.   Core Outputs

Server Support:

 Linux server services: DHCP, Samba, Iptables, IPsec, PPTP/VPN, Software updates

  • Windows server support: WSUS server and deployment of Windows Server
  • Dell and Supermicro Hardware support: logging calls and overseeing repairs.
  • Monitoring of all resource on Network (Sintelligent and other third-party applications)
  • Provisioning resources for server deployment for different teams
  • Performing backups and maintaining backup scripts
  • Compilation of advanced reports.
  • Technical training and support of customers / users on management systems and/or areas of specialization.
  • Provide consultation on the use of “Information about IT” to improve or optimize IT environments.
  • Monitoring and configuration of business impact and other composite relationships.
  • Advanced identification, analysis and resolution of technical problems.
  • Independent completion of task, presentation of reports and making recommendation to client / business.


 Release note of all changes, new functions and bugs compiled.

  • Request ticket updated according to status.
  • All relevant code for specific patch/release/hot fix in respective directories.
  • System tested holistically.
  • Implement patch/release/hot fix to client according to maintenance slot.


 Audits planned and performed based on customer requirements.

  • Feedback on findings provided to client / user.
  • Data of findings analyzed and interpreted.
  • Data presented to client / users.


  • Manage procurement process
  • Acquire quotations from suppliers
  • Creating purchase orders
  • Vendor management
  • Tracking orders and give feedback to users

Special Investigations:

  • Special investigations planned and performed based on customer requirements.
  • Feedback on findings provided to client / business.
  • Data of findings analyzed and interpreted.
  • Possible solutions proposed.


  • Healthy relationships with relevant people maintained.
  • RT (ticketing system) system maintained.
  • Knowledge is shared and colleagues assisted where required.
  • Guidance provided to junior system engineer and other technicians
  • Conflict handled appropriately with tact and without delay.
  • Feedback received in a constructive way to identify strengths and learning opportunities.
  • Fellow colleagues considered in all aspects.
  • Constant monitoring of business infrastructure ensured.
  • System administration tasks performed.
  • Database of monitored objects maintained.
  • Technical training and support of customers / users on management systems and/or areas of specialization.
  • Provide consultation on the use of “Information about IT” to improve or optimize IT environments.
  • Independent completion of tasks, presentation of reports and making recommendations to clients / users.
  • Health check alerts actioned.


  • Start, finish and lunchtimes strictly adhered to.
  • Good timekeeping for all meetings and appointments.
  • Deadlines met or timeously communicated if not able to meet deadlines.


  • The corporate identity of Sintrex promoted at all times.
  • Adhere to the Sintrex dress code.
  • Neat, hygienic and presentable at all times.
  • Respectful and considerate in all dealings.
  • Customer service orientation in all dealings.
  • Initiative shown
  • Goal driven
  • High standard of telephone and email etiquette.

Network Support: 

  • Assign network access.
  • Manage Network devices.
  • Monitoring bandwidth usage of users.
  • Managing Internet resources e.g. Fibre.
  • Configuring and managing Firewall.

Asset Management: 

  • Overseeing all asset and making sure everything is booked in/out accordingly.
  • Provisioning and auditing Assets used for POC and SLA kits.


  • Maintaining and monitoring Mail server.
  • Maintaining domain and all DNS records.
  • Providing support on Webserver running at Datacenter.
  • Provide support and input on Sintrex internal systems.

4.   Essential Requirements

  • Grade 12
  • 2 – 3 years Linux Server and Windows Server Experience
  • 1 – 2 years Virtualization Experience (VMware)
  • Knowledge on TCP/IP
  • Knowledge on FCAPS and related standards such as SNMP, WMI and syslog
  • VoIP
  • Dell
  • Super Micro
  • IT Experience: At least 5 years
    • Networks (WAN/LAN/VPN)
    • Databases
    • Server support
    • User support
    • ERP
  • Knowledge of network monitoring tools

5.   Beneficial Skills

  • Red Hat Certified Engineer (RHCE)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • Nutanix experience

6.   Behavioral Competencies

  • High degree of aptitude in the IT environment.
  • Passion for technology.
  • Entrepreneurial initiative (self-starter).
  • Excellent client relationship building skills.
  • Strong customer service orientation.
  • Attention to detail.
  • Good analytical, problem solving and report writing skills.
  • Presentation & communication skills.
  • Strong team orientation.
  • Passion for technology and learning.
  • Strong presentation and communication skills.
  • Entrepreneurial initiative (self-starter).
  • High degree of professionalism.
  • Strong influencing skills as well as relationship and network building skills.
  • Team orientated as well as ability to work independently.
  • Able to work under pressure.
  • Strong analytical skills and problem-solving skills.
  • High level of customer service.
  • Willingness to learn.
  • Show good judgement in all decisions to ensure sustainability

7.   Process for Applying

Make sure that the following information is provided with your application:

  • All qualifications
  • Previous Employers (If Applicable)
  • Duties and Achievements
  • Contact numbers
  • Workplace details
  • Provide a summary of experience gained in each role and in which technologies or with which tools
  • Include all working experience, even if not directly related to your field of expertise
  • Include certified copies of your qualifications and ID together with your application
  • It is compulsory to complete the above information

Applications that do not meet this requirement will automatically be disqualified.



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